OnBio Limited
Handy Cross Farm
Wycombe Road
High Wycombe
England
HP10 9QD

(+44) 01494 326922

Company No. 9226874

TERMS AND CONDITIONS OF WEBSITE USE
1 Acceptance The Use Of OnBio Terms and Conditions
Your access to and use of OnBio is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.
2 Credit Card Details
OnBio will never ask for your credit card details and we advise our customers to not enter their credit cards details on OnBio website or by submitting such details in any other form.
3 Legal Advice
The contents of OnBio website does not constitute advice and should not be relied upon in making or refraining from making, any decision.
All material contained on OnBio is provided without any or warranty of any kind. You use the material on OnBio at your own discretion.
4 Change of Use
OnBio reserves the right to:
4.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that OnBio shall not be liable to you for any such change or removal and…
4.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
5 Links to Third Party Websites
OnBio website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
6 Copyright
6.1 All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to OnBio or otherwise used by OnBio as permitted by law.
6.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
7 Links To And From Other Websites
7.1 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
7.2 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) ; the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
7.3 By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.
8 Disclaimers and Limitation of Liability
8.1 The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
8.2 To the extent permitted by law, OnBio will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
8.3 OnBio makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
8.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of OnBio for death or personal injury as a result of the negligence of OnBio or that of its employees or agents.
9 Indemnity
You agree to indemnify and hold OnBio and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against OnBio arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
10 Severance
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
11 Waiver
If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.
12 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of United Kingdom and you hereby submit to the exclusive jurisdiction of the United Kingdom courts.
13 Our Contact Details
Our Office Address:
OnBio Ltd, Handy Cross Farm,
High Wycombe, HP10 9QD
07787 113682
For any further information please email the OnBio team.
OnBio Ltd Cookies Policy
Information about our use of cookies
Our site uses cookies to distinguish you from other users of our Web site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.
Due to recent changes in law, all sites which operate across certain parts of the European Union are required to obtain consent using or storing cookies (or similar technologies) on your computers or mobile device. This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for using those cookies. To review the privacy policies that apply to users of www.onbio.co.uk, please read our Privacy Policy.
What is a cookie?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.
Key concepts
First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by www.onbio.co.uk).
Third-party cookies: are cookies that are set by a domain other than that of the site being visited by the user. If a user visits a website and another entity sets a cookie through that site this would be a third-party cookie.
Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
How to delete and block our cookies
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site.
Can I withdraw my consent?
If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.
For further information about deleting or blocking cookies, please visit: www.allaboutcookies.org/manage-cookies/.
How to turn cookies off
Internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
What cookies do we use and why?
To find out about specific cookies we use on this site, please see below for details.
The cookies used on our site are categorised as follows:
Strictly necessary
Performance
Strictly necessary
‘Strictly necessary’ cookies let you move around the site and use essential features like accessing your profile and posting feedback. Without these cookies, these services cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet.
We use these strictly necessary cookies to:
identify you as being logged in to our site; and
enable you to submit information via online forms such as registration and feedback forms.
Accepting these cookies is a condition of using the site, so if you prevent these cookies we can’t guarantee your use of our site or how the security on our site will perform during your visit.
Performance
‘Performance’ cookies collect information about how you use our site e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and is only used to help us improve how our site works, understand what interests our users and measure how effective our content is.
We use Web Analytics performance cookies to provide anonymous statistics on how our site is used.
Some of our performance cookies are managed for us by third parties. However, we don’t allow the third party to use the cookies for any purpose other than those listed above.
By using our site, you accept the use of ‘Performance’ cookies. Accepting these cookies is a condition of using the site, so if you prevent them we cannot guarantee how our site will perform for you.
More information about cookies
Information about cookies: useful information about cookies can be found at: www.allaboutcookies.org
International Chamber of Commerce United Kingdom: information on the ICC (UK) UK cookie guide can be found on the ICC Web site section: http://www.international-chamber.co.uk/our-expertise/digitaleconomy
What specific cookies do we use on https://www.onbio.co.uk?
Third party cookies
Google Analytics sets the following cookies as described in the table below. A default configuration and use of Google Analytics sets only the first 4 cookies in the table.
Name Description Expiration
__utma This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. 2 years from set/update.
__utmb This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method. 30 minutes from set/update.
__utmc This cookie is no longer used by the ga.js tracking code to determine session status.
Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session.
Not set.
__utmz This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site. 6 months from set/update.
__utmv This cookie is not normally present in a default configuration of the tracking code. The __utmv cookie passes the information provided via the _setVar()method, which you use to create a custom user segment. This string is then passed to the Analytics servers in the GIF request URL via the utmccparameter. This cookie is only written if you have added the _setVar()method for the tracking code on your website page. 2 years from set/update.
__utmx This cookie is used by Website Optimizer and only set when the Website Optimizer tracking code is installed and correctly configured for your pages. When the optimizer script executes, this cookie stores the variation this visitor is assigned to for each experiment, so the visitor has a consistent experience on your site. See the Website Optimizer Help Center for more information. 2 years from set/update.
guest_id This cookie is used by Twitter and serves as your unique identification number associated with Twitter. 2 years from set/update.
For more information on Google Analytics see:
https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage.
Privacy Policy
Our Privacy Notice explains the way in which we collect, use, maintain, protect and disclose the personal information of the users of our website and all the products and services offered by Business Vitamins (UK) Ltd.
1.1 Who we are
OnBio Limited.
Registered office address:
Handy Cross Farm, High Wycombe, HP10 9QD.
Company number: 09226874
If you have any questions about this privacy notice, including any requests to exercise your rights, please contact the DPC using the details set out below.
Data Protection Controller: Tom Crooke
Email address: data dot controller at onbio dot co dot uk
Changes to the privacy notice and your duty to inform us of changes
This version was last updated on 17 May 2018. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
2.1 Which data do we collect?
Personal data is any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store, share and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data includes first name, last name, username or similar identifier, title, date of birth and social media account identifiers.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website.
Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.
Aggregated Data includes statistical or demographic data for any purpose. It may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
3.1 How do we collect your personal data?
We will only use the data captured for specific purposes in relation to the provision of services from OnBio, whether that’s as part of the Contact Us follow up process (legitimate interest) or as part of the provision of that service (under provision of a contract). We may also use your information to keep you up to date with relevant services and useful updates from OnBio (legitimate interest). At all times recipients will be given the option to opt-out of communications and removed if requested.
We use different methods to collect data from and about you including:
Direct interactions. You may give us your Identity and Contact Data by filling in forms (including web forms) or by corresponding with us by post, phone, email or otherwise.
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our ‘Cookie Policy’ for further details.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below
Technical Data from the following parties:
(a) analytics providers such as Google based outside the EU;
(b) search information providers such as Google, Yahoo or Firefox based inside or outside the EU.
Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside the UK.
Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the EU.
4.1 How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract, we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Where we need to comply with a legal or regulatory obligation.
Where you have given your consent to us to process your personal data.
Information you provide on our site may be transferred to our CRM platform. In this case your information may be processed outside of the European Economic Area (EEA).
5.1 Grounds for Processing
We are processing the information you provide under the legal grounds of legitimate interest, we will use the information provided for legitimate business purposes such as contacting you in response to an enquiry submitted through our website. We have carried out a legitimate interest assessment on the data we collect to support this decision.
Your rights
You have rights over the information that OnBio has collected from you, these include the following:
Right to be informed
We provide ‘fair processing information’ through our privacy notice.
Right of access
We will confirm that we process your data, and to provide access to any personal information we hold about you.
Right of rectification
If any data we hold about you is incomplete or inaccurate we will correct the information we hold.
Right to be forgotten
Where there is no compelling reason for the continued processing of your information we will erase the data we hold about you.
Right to restrict processing
We will stop processing or block your data on request. We may hold enough information to ensure that we can respect this restriction in the future. e.g. We may hold your email address on a list to prevent it being processed in the future.
Right to data portability
In certain circumstances you may request your data in a commonly used and machine-readable form.
Right to object
You may object to us processing your data, unless the processing is for the establishment, exercise or defence of legal claims.
6.1 Data retention – how long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances you can ask us to delete your data: see Right to be Forgotten above for further information.
Complaints or queries
Business Vitamins strives to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
You may also complain to the supervisory authority in the UK, the ICO. You can read more about your individual rights on the Information Commissioner’s Office website.
Contact Us
If you’d like further information about our privacy policy, or to access or correct the data we hold, please contact us on data dot controller at onbio dot co dot uk

OnBio is an approved renewable fuel supplier under the Renewable Fuel Assurance Scheme: reference number OB/P24/23.

POWER YOUR PRODUCTION WITH good ENERGY

positive solutions for your renewable energy

BATTERIES

HEATING

Cooling

FUEL

WE’ve got ALL THE GOOD ENERGY YOU NEED

Our passion for renewable energy drives everything we do

Fuelling tomorrow’s productions

"I have used Onbio for my renewable fuel, heating and air con requirements and can safely say that their service is the best I have encountered. They understand the film industry and go above and beyond to get the job done."

“As soon as we start talking about heating, cooling and fuelling there is no one else I call other than the OnBio team. Simply the best service and all whilst placing the emphasis on being ecologically conscious - what more could you want!”

“THE ONBIO TEAM DELIVER AN UNRIVALLED SERVICE WHILE ALSO HAVING THE DUE DILIGENCE TO ENSURE THEY’RE SELLING A QUALITY PRODUCT. I ALWAYS HAVE 100% CONFIDENCE THAT THE PRODUCT WE’RE BUYING FROM THEM MEETS ALL THE REQUIRED CERTIFICATIONS WE REQUIRE.”

"ONBIO’S COMMITMENT TO SUSTAINABILITY, COMBINED WITH THEIR EXTENSIVE EXPERIENCE IN FILM PRODUCTION, SETS THEM APART FROM OTHER COMPANIES.”

“OnBio are a fabulous company! Unbeatable customer service and true all round experts in their field.”

"OnBio provide by far the best service in the industry. No job is too difficult or too complicated and they always go that extra mile. Not to mention they are truly committed to reducing our industries impact on the environment."

"OnBio have been incredible partners for many years, always pushing for cleaner, more sustainable options to power our sets. The OnBio team really understand the demands of production and provide a reliable service and great products."

"The OnBio team are always incredibly quick and helpful when advising for all things heating, cooling, fuel and power. Being friendly and approachable at all times makes OnBio a pleasure to work with."

Just wanted to take a moment to say how pleased we are with the services being provided by OnBio. The A/C is working great as always in the big marquee - I only wish we could do this more!

I'd like to say a massive thank to all at OnBio for the seamless service we have received!! Out standing service.

good ENERGY INSIGHTS